Post Implementation Support

While implementing an effective solution is critical to any project, so is the ongoing support which is provided. New requests will arise, champions, users and administrators will transition, adjacent technologies will advance and issues will invariably present themselves. Without proper solution and software product support, the ongoing success of your system may be compromised. Recognizing that every organization’s needs are different, Corridor offers several options for Post Implementation Support.

 
Post Implementation Support Options
Maintenance & Support

Provides maintenance and support for Corridor’s products including access to Customer Support for questions and issue resolution, bug fixes, and access to new versions of your licensed software product.

Connect Support

An augmented support program which provides assistance beyond the boundaries of standard maintenance and support including consulting and configuration assistance, support for environmental and data issues, and ongoing training and knowledge transfer.

Managed Services

Designed for organizations who require ongoing proactive and reactive assistance, staff augmentation or consistent, dedicated resources from Corridor Company.

“Our implementation experience with Corridor was extremely positive…Their customer service is excellent. The product can easily be adapted to meet various business needs. We are very excited to deploy Corridor’s Contract Management [.app] for SharePoint within our organization.”Leah Mauceri, Legal Project Specialist with Grant PUD.